Hotel housekeeping software with maintenance and PMS integration

Start with reliable room status

Housekeepers and reception need a consistent view of departures, stayovers, do-not-disturb rooms and ready-to-clean changes. Room assignment rules should reflect staffing, check-in urgency and special requirements. Real-time updates matter more than decorative dashboards.

Put maintenance in the same workflow

A cleaner who finds a leaking tap should be able to raise a ticket from the room, attach photos and assign the right person. Managers need response deadlines, escalation options and a history of recurring faults, without requiring housekeeping to use a separate application.

Choose an API connection carefully

Previo is already connected to HotelCare. Other PMS platforms can be assessed where the API exposes the necessary room and booking data and permits the intended actions. Define which system is authoritative for each status and test unexpected cases like no-shows, extensions and late checkouts.

FAQ

Does HotelCare replace our PMS?

No. HotelCare can operate beside an existing PMS. Previo integration is active; other systems require API review and mapping.

Are maintenance and housekeeping connected?

Yes. Rooms, cleaning assignments, issue tickets and inspection workflows are designed to work together, with permissions configured for each role.